Terms of Service

Welcome to NV DENTAL LTD. These Terms of Service outline the rules and regulations for the use of our dental services.

By accessing this website and/or utilizing our dental services, you accept these terms and conditions in full. Do not continue to use Waiata Shores Dental's services if you do not accept all of the terms and conditions stated on this page.

1. Services

1.1 Waiata Shores Dental offers a range of dental services including but not limited to routine check-ups, cleaning, fillings, extractions, root canals, crowns, bridges, dentures, and cosmetic dentistry.

1.2 Our services are provided by qualified and experienced dental professionals in accordance with the standards set by the New Zealand Dental Council.

2. Appointments

2.1 Appointments can be scheduled by phone, email, or through our online booking system.

2.2 We strive to honor scheduled appointment times. However, unforeseen circumstances may occasionally require us to reschedule appointments.

2.3 Patients are requested to arrive on time for their appointments. Late arrivals may result in the need to reschedule.

3. Payment

3.1 Payment is due at the time of service unless prior arrangements have been made.

3.2 We accept cash, credit/debit cards, and electronic bank transfers. Payment plans may be available for certain treatments, subject to approval.

3.3 Fees for services rendered are based on the current fee schedule of Waiata Shores Dental. Any changes to fees will be communicated to patients in advance.

4. Insurance

4.1 Patients are responsible for understanding their dental insurance coverage and for providing accurate insurance information to Waiata Shores Dental.

4.2 We will assist patients in processing insurance claims, but ultimately, the patient is responsible for any portion of the bill not covered by insurance.

5. Cancellations and Missed Appointments

5.1 We understand that unforeseen circumstances may arise that necessitate the cancellation of an appointment. Patients are requested to provide at least 48 hours' or 2 business days notice for cancellations. Fees apply for cancelleation less tahn 48 hours or 2 business days.

5.2 Failure to provide adequate notice for cancellations or repeated missed appointments may result in a fee or dismissal from the practice.

6. Confidentiality

6.1 Waiata Shores Dental respects the privacy of our patients and complies with all applicable privacy laws and regulations.

6.2 Patient information will only be shared with third parties as necessary for the provision of dental services or as required by law.

7. Complaints

7.1 We strive to provide the highest quality of care to our patients. If you have any concerns or complaints about our services, please bring them to our attention promptly.

7.2 We will make every effort to address and resolve complaints in a timely and satisfactory manner.

8. Limitation of Liability

8.1 Waiata Shores Dental shall not be liable for any direct, indirect, incidental, special, or consequential damages arising out of the use or inability to use our services.

8.2 In no event shall Waiata Shores Dental's liability exceed the amount paid by the patient for the services rendered.

9. Amendments

9.1 Waiata Shores Dental reserves the right to amend these terms of service at any time without prior notice. Any changes will be effective immediately upon posting on our website.

9.2 It is the responsibility of the patient to review these terms periodically for changes.

10. Governing Law

10.1 These terms of service shall be governed by and construed in accordance with the laws of New Zealand.

10.2 Any disputes arising out of or in connection with these terms shall be subject to the exclusive jurisdiction of the courts of New Zealand.

By using our services, you acknowledge that you have read, understood, and agree to be bound by these terms of service. If you do not agree to these terms, please do not use our services.

For any questions or concerns regarding these terms, please contact us at info@wsd.nz.

Last updated: 15th May 2024